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We are always excited to answer client questions as promptly as possible, and to make you feel comfortable and make you understand all what we do.

 

Below you will find many of the most frequent questions we receive from our clients. If you cannot find the question/answer you are looking for, please contact us directly anytime at info@axiom-traders.com

  • How to Claim the Bonus in your account?
    In order to claim the Welcome Bonus all you are required to do is open a Live Trading Account with Axiom Traders and make a deposit of any amount in your account. Within 24 hours of your deposit our back-office desk will automatically credit your account with an additional 100% bonus on any first deposit amount with a maximum bonus of $25,000 USD.
  • What benefits are intended for the 100% Credit Bonus to offer the ATL clients
    Effectively makes the Stop Out on Cash Balance (Balance excluding Credit Bonus) zero. No Bonus Example: A client deposits 1000 USD but elects not to obtain the 100% Credit Bonus. The account is a Standard Account and has a leverage of 1:100. He opens a BUY position in EURUSD of 1 Standard Lot (100,000). The required margin to support this position is 1,000 USD (Used Margin). The market starts moving against the client and the position starts losing money as the market makes a drastic drop. The Margin Call level is 50% of used margin and the Stop Out Level is 20% of used margin. The open position of the client continues to lose more money and the equity of the account drops to 500 USD. At this point the client receives a Margin Call since the equity of the account is at 50% of Used Margin. The price of EURUSD keeps dropping and the cash equity of the account now falls to 199 USD which is 1 USD below 20% of used margin. Therefore the client’s open position will be stopped out. Summary: The client’s open position was closed when the cash equity of his account reached 199 USD. 100% Credit Bonus Example: A client deposits 1000 USD and chooses to take the bonus. The client now have their 1000 cash deposit plus 1000 USD as a Credit bonus. The account is a Standard Account and has a leverage of 1:100. He opens a BUY position in EURUSD of 1 standard Lot (100,000). The required margin to support this position is 1,000 USD (Used Margin). The market starts moving against the client and the position starts losing money as the market makes a drastic drop. Normally the Margin Call level is 50% of used margin and the Stop Out Level is 20% of used margin. However because the client chose to get the Credit bonus, the open EURUSD position will only get stopped out when the equity goes below the level of the bonus. The client’s open position continues to lose more money and the equity of the account drops to 500 USD. At this point the client will not receive a Margin Call since he has the Credit Bonus in his account. The price of EURUSD keeps dropping and the equity of the account now falls to 199 USD which is 1 USD below 20% of used margin. The clients’ position will not be stopped out; instead, the clients’ position will only be stopped out when the cash equity of the account drops to zero. Summary: The client’s open position was closed when the cash equity of his account reached 0 USD.
  • Can the 100% Credit Bonus be used as increased Leverage?
    No Bonus Example: A Client deposits 1000 USD in his account and elects not to take the 100% Credit Bonus. The account leverage is set at 1:100. Therefore the maximum position size the client can open is 1 Standard Lots (100,000 / 100 = 1000 in used margin). 100% Credit Bonus Example: A client deposits 1000 USD in his account and chooses to take the 100% Credit Bonus. The account leverage is set at 1:100. The client now has in his account 1000 USD cash plus 1000 USD in Credit Bonus. Therefore the maximum position size the client can open is 2 Standard Lots (200,000 / 100 = 2000 in used margin). Summary: By choosing to take the Credit Bonus, the client can use it as higher leverage. Please note that higher leverage also means higher risk.
  • Can the 100% Credit Bonus been withdrawn?
    Yes. 100% Credit Bonus is withdrawable under the conditions as below: A client deposits 1000 USD and elects to get the 100% Credit Bonus withdrawal. The client will be able to withdraw the bonus after trading a total volume of 500 Standard Lots (on his deposit of $1000 where each lot traded equals to 2 USD of bonus). NOTE: Unlike most other bonus programs, there is no limit imposed in completing the volume requirements. Therefore, we encourage prudent trading practices in completing the volume requirements.
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